Privacy Policy
This page explains what customer information may be collected, why it is used, and how users can contact the operator.
This Privacy Policy explains how McDonald.delivery collects, uses, and protects information submitted through this website.
McDonald.delivery is an independent ordering gateway. We are not McDonald’s, we are not affiliated with McDonald’s, and we do not represent McDonald’s Corporation or any official McDonald’s restaurant. Our purpose is to help users place food delivery requests in Marrakech through an independent ordering process.
1. Information We Collect
When you place an order through our website, we may collect the following information:
- Customer name
- Phone number
- City
- Order details
- Selected menu items
- Item options and notes
- General order notes
- Order total
- Date and time of the order
- Any information you voluntarily provide during checkout or order communication
We may also collect basic technical information automatically, such as browser type, device type, pages visited, and general usage information. This helps us improve the website and fix technical issues.
2. How We Use Your Information
We use the information you provide for order-related purposes, including:
- Receiving and processing your order request
- Contacting you about your order if needed
- Confirming delivery information
- Confirming availability and delivery time
- Calculating or confirming delivery fees
- Improving website performance and customer experience
- Preventing abuse, spam, or fraudulent orders
Your phone number is collected so we can contact you if we need to clarify details related to your order.
3. Order Communication
After placing an order, we may contact you using the contact information you provide to confirm your order, delivery details, availability, delivery fee, or any other order-related information.
If you choose to communicate with us through a third-party messaging service, your use of that service may be subject to that service’s own privacy policy and terms.
4. Payment Information
We currently do not collect online card payments through this website.
If cash on delivery is available, payment is handled directly during delivery. We do not collect or store card numbers, bank details, or online payment credentials on this website.
5. Cookies and Local Storage
This website may use browser storage, such as local storage, to remember your cart for a limited time. This helps keep your order available if you refresh the page or return shortly after.
Cart data is stored in your own browser and is intended to expire after a limited period.
We may also use basic cookies or similar technologies in the future for analytics, security, or website improvement.
6. Sharing of Information
We do not sell your personal information.
We may share order information only when necessary to:
- Process your order
- Contact you about your order
- Arrange delivery
- Comply with legal requirements
- Protect the website from fraud or abuse
- Improve and maintain the service
7. Data Retention
We keep order information only for as long as reasonably needed to manage orders, resolve issues, maintain records, prevent abuse, and improve our service.
8. Data Security
We take reasonable steps to protect the information submitted through the website. However, no website, communication service, or internet transmission is completely secure.
By using this website, you understand that information submitted online may not be completely secure.
9. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so we can remove it where possible.
10. Your Rights
You may contact us to request access, correction, or deletion of your personal information where applicable.
We may need to keep certain information where required for order records, security, dispute handling, or legal reasons.
11. Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the privacy practices, terms, or content of third-party websites or platforms.
12. Independent Ordering Gateway Disclaimer
McDonald.delivery is an independent ordering gateway. We are not affiliated with, sponsored by, endorsed by, or officially connected to McDonald’s Corporation or any official McDonald’s restaurant.
All trademarks, product names, logos, and brand references belong to their respective owners and are used only to identify the products customers may want to order.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy or want to request changes or deletion of your information, you can contact us through the contact page on this website.
Website: https://mcdonald.delivery
